Exchange Returns Policy
Ferisia De Floral and Gifts does not practice exchange/refund policies. Should you have queries or feedback on the item that you had received, please contact us at firstname.lastname@example.org or call us directly at 6255 6628 and we will advise you on the next course of action.
We are not responsible for any items that are lost/damage when they left in the care of the third parties like the neighbours, outside the recipient’s house, guard house or any other instructions that were communicated by the sender should the recipient not be around to receive the item at the time of delivery.
If you have any questions on how to return your item to us, contact us